How do I place an order?
  1. On the order page, upload up to three photos of your pet (maximum file size: 10 MB per photo).

  2. Fill in the order form with your pet’s name and your delivery address.

  3. Complete your purchase and payment.

  4. Once your order has been submitted, you will receive a confirmation email with your order details and order number.

How long will I have to wait for my painting to arrive?

Your hand-painted pet portrait will usually arrive within 14–30 days. Please note that delivery times may vary depending on order volume and seasonal demand. Once we receive your order, we will provide you with an estimated delivery timeframe in your order confirmation.

Is the portrait hand-painted?

Yes. Every portrait is an original artwork, individually hand-painted by a professional artist using acrylic paints on art board. It is not a digital print or digitally generated image.

How much does it cost?

The price of a custom hand-painted pet portrait is €179.00, plus the applicable delivery fee.

Does it come framed?
No, the artwork is sold unframed. The framed images shown on our website are for presentation purposes only and are intended to help you visualize how the portrait may look in different interior settings.